- Free worldwide shipping on orders $95+
- Standard fulfillment time: 2-7 bus. days
- Premium products & customer happiness
- Pay by credit / debit card & PayPal
- This item is non-returnable more details
Safe & secure checkout
Add your preferred contents to your basket and check out with the shipping address of your recipient. Include a personalized message in the note field. If you add a card to your cart, we'll write your message on the card. If no card is purchased, we'll include a store postcard with your message. Please keep postcard messages short (1-2 lines max).
All gift items are wrapped in high-quality gift wrap before being securely packaged for delivery.
Attention: This service is now available for personalizable leathercraft bags only.
We have three different fulfillment centers in the United States, Canada and Europe. After your order is complete, it takes us 2-7 business days to process your order and get it ready for the shipping center. If there is a lack of inventory from your nearest location, we will ship your order form our main fulfillment center in the United States where we stock a large quantity and style of the products.
We use DHL, USPS, UPS or Fedex to ship our order based on your location and available inventory.
Our delivery will take 5-15 days; However please expect 3-5 weeks of delivery (Due to the COVID-19 situation) although we ship your order and provide the tracking number within 24 hours, it is the shipping carriers and the government who will decide when to deliver your order.
Once the order is shipped, please allow 24-48 hours for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status. After that period, you can track your order at your country’s post website.
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided a wrong shipping address.
LOST OR STOLEN PACKAGE
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach out to our customer support team.